Privacy Policy

Who we are

Luxury One Real Estate (“we”, “us”) is a real estate brokerage licensed in Dubai. This policy explains how we handle personal data collected through this website, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

What we collect

When you send an enquiry, request a document or ask for a viewing, we collect your name, email address, phone number and the message you write. With your consent through analytics cookies, we also record basic technical data such as pages viewed and device type.

How we use it

We use your details to reply to your enquiry, arrange viewings, send the documents you request and share suitable properties. We do not sell your personal data.

Who we share it with

Your enquiry may be shared with the agent assigned to the property, with developers or landlords when you ask us to proceed, and with service providers who host this website or send our emails. They may only use it for those purposes.

How long we keep it

We keep enquiry details for as long as needed to deal with your request and to meet legal and regulatory obligations, then delete or anonymise them.

Your rights

You can ask to see, correct or delete your personal data, to withdraw your consent, or to object to marketing at any time by contacting us.

Security

We use encryption in transit, access controls and regular backups to protect your data, but no online service can be completely risk-free.

Contact us

For any privacy question, write to [email protected].